Yes, I Love My Bank

Actually my bank is a credit union, based in Georgia. It was once for employees of an airline, then became a community credit union.

I had a problem which involved having no money in the account, but there was another one with them which I was under a misconception about. I thought you could go online and just pull money as you chose. It requires filling out a form; some sort of federal tyranny thing.

So, in the mean time they covered a charge on the accounts and charged me a deadbeat fee. Fair enough. I know I should be on top f this stuff. I'm defective and I sometimes have to pay for that. No hard feelings.

Well, as I am on the phone after signing, scanning in and emailing the form, I call to see if they got it and how quick it can be processed. In the course of the conversation I explain my ignorant misconception and concern about the accounts. "Oh I see you've kept a nice account with us and never had any issues so I'll remove that charge from your account."

Holy smoke. My last bank would have found a way to up the fee to hundreds of dollars and then refused to even consider reducing it, even when the upcoming deposit amount which came in automatically was already showing and would be there in a day. I once had it showing the deposit was coming and I thought it was in and over a ten dollar debit charge, I ended up with about a hundred dollars in deadbeat penalties before it was over.

That's another thing, if the account has no money, why do they let a debit get approved? And if so, why do they not cover it when there is a pending deposit showing?

The credit union does that--covers it when they see money on the way. Or they won't approve the debit card if the system sees no source of funds. That is how I knew I'd screwed up. They covered one thing, charged a fee, then said no soap. Then they take the fee off when I get it all fixed, even though it was all my fault and they could have nailed me and I would not complain.

So that is why I do not bother to get a local bank. They are no good to deal with compared to the credit union. I make deposits at local C/Us which are full service and network with others. It is not that big a hassle. It is worth finding them. I hope the feds don't ruin that form of banking, although I would expect them to since it is not torture to deal with them. Anything that operates other than under the old USSR model appears to be on big brother's hit list.

I find it amazing that "Becky" so cheerfully and voluntarily refunded the deadbeat charge, even though I never denied being a deadbeat. I am thinking about paying attention and seeing if I can find a way to make some money and keep track. At least keep track.