Subaru Service Dept Review

Finally, while in Dallas, I was able to resolve the horn honking when I start up issue. Cousin J suggested I go to Sewell Subaru, across from Love field in Dallas.

The place is first class. The customer lounge is spiffy with plush furniture, a soda machine at your disposal, and big pot of sweet tea, and it is not like the usual waiting area. It is more like a nice hotel lobby.

The service area itself has tile floor, very spacious bays and not a spot of trash or grime anywhere.

The tech fooled with some loose wires on a tiny box that the selling dealer had on there for some security reason. That was all it took. They said they could remove the box altogether but it would cost about $100 because the guy would have to rewire the stuff back where it goes. They seemed to think it would be OK and weren't pushing to do it so I didn't.

The diagnostic charge is $80, which is explained up front. They charged $0.00. The service writer was competent and able to explain everything in detail. All of them seem competent and not trying to mouse anyone. I decided I was due an oil change since I've driven maybe 5000 miles so far and had them do it.

I wish they were in SD county because I'd rather have them do the brakes and timing belt when due than anyone else.

So, I highly recommend the Sewell Subaru service department.
And I did not wait all that long. I got there at 2 and left before 3:30.
5 stars.