Thursday, September 2, 2010

Another Revisión de un Negocio

I think that means "review of a business".
Once again, a Poway company, or franchise located there, receives two thumbs up. What is the deal with Poway? It is located near Rancho Santa Fe where people are practiced at being rude, as it enhances the air of snobbery. Poway just has driving issues, but that is typical here. It never occurs to people in this part of the country that following two feet behind a car doesn't leave much time to stop unexpectedly and is generally a bad plan. However their customer service can be top notch.

I've mentioned more than once to those who tolerate my babble that Poway has the best Home depot as compared to a couple in Memphis, one in Ft Lauderdale, the one in Greensboro, several in Miami, and a few in San Diego County. It really is the best.

So is Discount tires in Poway. I know there are a number of tire stores who offer good prices and all that, but I have experienced the old bait and switch, and some annoying wheeling and dealing at Evans in Pt Loma--the old "tell ya what I'm gonna do" and then do nothing different from normal, except pretend you are talking about a more desirable product, etc.

Anyway, I bit the bullet awhile back and got some decent tires. Not the hotshot Michelins but rated pretty close. I like them. Even better, I liked the way the transaction was handled. Not a bunch of over the top pushing for me to do this or that, just a sane conversation about what I wanted and an honest effort to satisfy that.

So, it was time to rotate, which I hardly ever bother to do. I like these car shoes so well I decided to do it on approximate schedule. Once again they were quick, competent, respectful and easy to deal with.

One of my main theories when it comes to sales is that the number one best skill is making it easy for the customer to buy. Close behind is doing it in a way which leaves the person feeling respected. Someone can buy then never want to see you again. It happens a lot. Many sales organizations push the nearly date rape approach to sales conquest. It is assinine and in the long run gives business a bad name and only fuels the arguments of those who think trade is evil.

Anyway, I watched all the people coming in and out of this place and they are all treated well by every employee they encounter. Those who seem a little sheepish or unsure of themselves when entering the place are quickly put at ease and you can see the sense of confidence enter their being. All the employees appear to be enjoying what they do, and there is none of that attitude that the customer is a burden to their day.

In Memphis, most places are like that--the customer is messing up the reason people get jobs. They go to work to relaxe, sleep or talk on the phone. You are an unavoidable inconvenience should you be so rude as to attempt commerce in their place of employment. I do not miss the average attitude in that city.

Anyway, we ain't in Memphis anymore. Poway Discount Tires is a far cry from that. I wonder if they just have incredible managers, or a high class work force or what. Between that and the Home Depot, Ace and whatever the name of that Credit Union is, Poway's got it going on.

I got Yokohama 5 something something K tires. In case you were curious. I like them a lot for this car.

All these things were to prepare for a trip. That won't happen for a month or two at least. Not a problem. Just handling priorities and saving for new specs. I got the prescription sunglasses before I ever moved, along with regular ones. That was a good move as it turned out. If you are on the road a lot in the sun, the prescription shades pay off because regular ones would tire the eyes quicker. Maybe there's a Lenscrafter place in Poway. I need to check that out. Those shades have had a lot of abuse, chemicals scratches, etc.


  1. Great looking tires you got there. (haha!) Must've really pimped your ride. (Oh, I crack myself up)

  2. Yokohama tires are good. Didn't used to be, but they are now. If I were ever budgetarily unchallenged, I'd still go for Michelins, but any round, black rim protectors that stay round and black for a while are a good deal. Yokos are good for that...better than most, actually.

    I think Poway suffers from its name. Somehow, it sounds like a slum, no matter how you pronounce it. They should do the California Thing and change it to Rancho Poway. Or something.

  3. I buy from They are shipped to my door and I have them installed at my local tire shop.

    Saves me a ton of money and I absolutely love the service and selection.

    I am loyal to those who make me feel welcome and wanted.


  4. If they changed the name to Rancho Poway then they'd start acting like the Del Mar Rancho Santa Fe crowd and be no good.
    Those are nice places but the general atmosphere, yikes. Like Rodney Dangerfield's nemisis in Caddy Shack. Ted Baxter's character.

    Glad you can see the pimp value in the tire, B.


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Ballistic Mountain, CA, United States
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